SHUPPERZ PRIVACY POLICY

We, Shupperz Ltd. and our corporate affiliates including Shupperz Inc. (“Shupperz”, “we” or “us”), are committed to protecting and respecting your privacy. We believe in transparency, and are committed to being upfront about our privacy practices, including how we treat your personal information. This Privacy Policy (“Policy“) explains which information we collect from you, when you (“you,” “your” or the “User”) access and use the mobile application (the “App“), website (www.shupperz.s308.upress.link) (the “Site”), products and services provided by Shupperz (which, together, are referred to as the “Services“), will be processed by us, and how we protect it. The Policy also wishes to make sure that you are aware of the options available to you when you access and use the Services.

If you have any questions, concerns or complaints about our Privacy Policy, our data collection or processing practices, or if you want to report any PRIVACY violations to us, please contact us through the contact page at Shupperz.com.

Information Collected

In general, personal information you submit to us is used either to respond to requests that you make, aid us in serving you better, or market the Shupperz Services. We use your personal information in the following ways: to choose and deliver your shipment; respond to comments, requests and questions and provide customer service; facilitate the creation of and secure your account on the Shupperz network; identify you as a user in the Shupperz system; provide, process and deliver the Services you request; and, improve the quality of experience when you interact with the Shupperz Services, including the testing of different page designs to see which performs better.

When you sign up for an account for the Shupperz Services (an “Account”), you provide us your name, email address, password, and mailing address information to register with us or connect to the Shupperz’s site directly or via another Social Networking Site. In addition, we may have collected or will collect  information as part of your shopping profile; such as your date of birth, as well as sizing, fit and style preference information. If you post a photo to your Account, Shupperz may collect that photo. You may also enable the App to access your mobile device’s camera and local storage to upload photographs to Shupperz.

When you receive a shipment, Shupperz may record what you keep and what you return. If you provide us feedback or contact us via e-mail or through the Services, we will collect your name and e-mail address, as well as any other content included in the message. As part of the buying procedure, Shupperz will facilitate the sharing of information between the two members involved in the purchase, such as the other Shupperz member’s shipping address and payment information. By conducting or requesting a purchase on Shupperz you are directing us to share your information in this way. We expect you to respect the privacy of the member whose information you received. As described in our Terms of Use, you have a limited license to use that information only for Shupperz-related communications or for Shupperz-facilitated purchase. Shupperz has not granted you a license to use the information for unsolicited commercial messages or unauthorized transactions. Without express consent from that person, you must not add any Shupperz member to your email or physical mailing list or misuse any member’s personal information. Remember that you need to comply with all relevant legal rules when you use Shupperz. This includes applicable data protection and privacy laws which govern the ways in which you can use another Shupperz member’s information.

If you provide us feedback or contact us via e-mail, we will collect your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.

When you place an order for the Shupperz or when you order products through the Services, we (or our third party payment provider) will collect payment, shipping and billing information in order to process the transaction.

When you post content (text, images, photographs, videos, messages, comments or any other kind of content) on our Services, the information contained in your posting will be stored in our servers and other users of the Services will be able to see it if you post it in an area made public, such as comments on our imbedded articles or current and future vlogs, blogs and other editorial material. If you make any comments on a blog, vlog, other social network site or forum associated with the Service, you should be aware that any information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the information you choose to submit in these blogs and forums.

We retain information on your behalf, such as messages you send (including the content of the message and the recipient data) using your Account.

If you participate in a Shupperz surveys or purchase a future Shupperz Gift Card during a promotional event, we may collect additional profile information.

Your username is publicly displayed and connected to your activity on or in connection with Shupperz Services. Other people may see the date you joined Shupperz, reviews, ratings, profile information, items sold or purchased, and comments in community spaces.

Any information you provide us is provided by you voluntarily. However, certain information is required in order for you to register and enjoy the full benefits of Shupperz Services.

When you use Shupperz Services, we may automatically collect certain information, including information that your browser sends whenever you visit a website. This information may include, for example, (a) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet or the  unique device id number of the mobile device on which you use the App., your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform and the geographic location of the computer system that you are using to log-in; as well as (b) information about your visit, including the full Uniform Resource Locators (URL) and  clickstream data to, through and from the Shupperz site (including date and time); products you viewed or searched for, the frequency and scope of your use of the Services, page interaction information (such as scrolling, clicks, and mouse-overs), the content you viewed (including advertisements you clicked on) and pages you visited, your communications with other users and third parties, and cookie data.

As such, the information we collect may be “personally identifiable” (meaning it can be used to specifically identify you as a unique person) or “non-personally identifiable information” (meaning it can’t be used to specifically identify you). We use both types of information, and combinations of both types, as described above.

When you use the Services, you may choose to share your geo-location details with us in order to use our location-based services. If you have provided your location details but would no longer like to share that information, you may opt out of those services through the settings on your mobile device. We will only share your geo-location details with third parties (mapping application providers) for the sole purpose of providing you with those enhanced Services.

Some members or visitors may connect to Shupperz or register a Shupperz account using  Social Networking Sites (“SNS”). The Services allow users to share information with us via social networking sites, such as Facebook, Facebook Messenger, Instagram, Pinterest, LinkedIn or Twitter (each an “SNS”). In some cases, you can sign-in to the Services using your SNS account information. By sharing your SNS profile, you are allowing Shupperz to access some of your SNS information as allowed by you (such as profile information and profile photo). We may receive that information from your SNS profile and that information may be imported to the Services. Our Services also allow you to share information via such SNS profiles, such as referral links. You acknowledge and agree that you are solely responsible for your use of SNSs and that it is your responsibility to review the terms of use and privacy policy of the third party provider of such SNSs. We will not be responsible or liable for: (i) the availability or accuracy of such SNSs; (ii) the content, products or services on or availability of such SNSs; or (iii) your use of any such SNSs. You can remove your SNS profile information on the App at any time. If you disconnect an SNS account that you have previously connected, the SNS public profile data and SNS-provided-email will be deleted from Shupperz’s database.

PAYMENT SECURITY

For more information on how payments are handled, or to understand the data security and privacy afforded such information, please refer to https://www.paypal.com/us/webapps/mpp/ua/privacy-full.

 

AUTOMATIC COLLECTION OF DATA

When you use Shupperz Services, some information is automatically collected. For example, when you use Shupperz Services, your geographic location, how you use the Services, information about the type of device you use, your mobile network information, your Open Device Identification Number (“ODIN”), date/time stamps for your visit, your unique device identifier (“UDID”), and your browser type, operating system, Internet Protocol (IP) address, and domain name may be  collected. This information is generally used to help us deliver the most relevant information to you and administer and improve the Services. In addition, in the event Shupperz App crashes on your mobile device, we will receive information about your mobile device model software version and device carrier, which allows us to identify and fix bugs and otherwise improve the performance of the Shupperz’s application.

Like many online companies, we use cookies to collect information. A cookie is a small text file that is stored on a user’s device for record keeping purposes. Cookies can only be read by the server that sent them, and they cannot read data from the hard drive. Shupperz or our service providers may use cookies, web beacons and similar technologies to collect and store certain information, such as your registration information, language preferences and other account settings, so you don‘t have to set them up every time you use our Services. If you choose to save your password for automatic sign-in, we will also record your password in a cookie file.

Shupperz  may also use these technologies to recognize your browser type as you navigate on the Internet and to collect aggregate and statistic information about your online activity on our site, such as the web pages you visit, the links you click, and the searches you conduct on our site. This allows us to better serve you with more tailored information and facilitate your ongoing access to and use of the Services. Shupperz may also share this aggregated or non-personally identifiable information that we collect with our business partners, affiliates or other third parties to develop and deliver targeted advertising on our websites and on websites of third parties. We also may share aggregated information with third parties, including advisors, advertisers and investors, for the purpose of conducting general business analysis. For example, we may tell our advertisers the number of visitors to our website and the most popular features or services accessed. This information does not contain any personal information and may be used to develop website content and services that we hope you and other users will find interesting and to customize content and advertising.

Any user IDs, passwords, and any other user- or account-related data that we store in such cookies are encrypted for security purposes. We may allow our authorized service providers to access the information collected by cookies from our website to allow them to assist us in various activities, such as doing analysis and research on the effectiveness of our site, content and advertising.

If you decide at any time that you no longer wish to accept cookies from the Shupperz Services for any of the purposes described above, then you can instruct your browser, by changing its settings, to stop accepting cookies or to prompt you before accepting a cookie from the websites you visit. Consult your browser’s technical information. If you do not accept cookies, however, you may not be able to use all portions of the Services or all functionality of the Services. If you have any questions about how to disable or modify cookies, please let us know at the contact information provided below.

To learn more about cookies link to http://www.allaboutcookies.org/.

OTHER COMPANIES

Shupperz may work with any number of companies that assist in marketing Shupperz Services. These companies may collect information about online activities conducted on a particular computer, browser or device over time and across third-party websites or online services for the purpose of delivering advertising that is likely to be of greater interest to you.

Shupperz may work with a number of third party analytics companies that collect information anonymously and report website trends without identifying individual visitors. These services allow us to view a variety of reports about how visitors interact with the Services so we can improve the Shupperz website and understand how people find and navigate it.

Our Site or App may contain links to third party websites. When you click on a link to any other website or location, you will leave the Shupperz Site, App or Services and go to another site, and another entity may collect personal information or anonymous data from you. We have no control over, do not review, and are not responsible for, these outside websites or their content. Please be aware that the terms of this Privacy Policy do not apply to these outside websites or content, or to any collection of your personal information after you click on links to such outside websites. We encourage you to read the privacy policies of every website and App you visit. The links to third party websites or locations are for your convenience and do not signify Shupperz endorsement of such third parties or their products, content or websites.

Connecting to or from your Shupperz account to third-party applications or services is optional, and when you connect your account to an external app, you will be granting Shupperz permission to receive information from the third-party applications. You can also choose to share some of your activity on Shupperz on certain social media networks which are connected to your Shupperz account. You can modify your settings and revoke your permission under your account settings.

We may share some or all of your personal information in connection with or during negotiation of any merger, financing, acquisition or dissolution transaction or proceeding involving sale, transfer, divestiture, or disclosure of all or a portion of our business or assets. In the event of insolvency, bankruptcy, or receivership, personal information may also be transferred as a business asset. If another company acquires our company, business, or assets, that company will possess the personal information collected by us and will assume the rights and obligations regarding your personal information as described in this Privacy Policy.

Creation of Anonymous Data

We may create anonymous data records from personal information by excluding information (such as your name) that makes the data personally identifiable to you. We use this anonymous data to analyze request and usage patterns so that we may enhance the content of the Shupperz Services and improve Site and App navigation. We reserve the right to use anonymous data for any purpose and disclose anonymous data to third parties in Shupperz sole discretion.

DATA SECURITY ON SHUPPERZ

Shupperz considers data security a top priority and we do our best to keep your Personal Information secure. Shupperz uses high levelAmazon Web Service storage systems, encrypts many of our services, employ firewalls and intrusion detection systems and practices administrative, technical, and physical security procedures to help protect the information you provide us. Shupperz will run internal testing of Data security or engage a third party to penetrate the security systems during audit procedures. These audits or tests will not reveal or transmit authenticated User data.

Please keep in mind that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While Shupperz uses all means possible to protect your personal information, the site cannot promise or guarantee that such information will be immune from any wrongdoings, malware, “hack,” malfunction or other unlawful interceptions or access, or other kinds of abuse and misuse. Please also be aware that we may use third-party cloud service providers that provide hosting, data storage and other services pursuant to their standard terms and conditions that are generally non-negotiable; and accordingly, although we seek to conduct reasonable due diligence on such service providers, we may be unable to impose contractual obligations on them with respect to the measures they use to protect Personal Information.

If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting E-mail: support@shupperz.s308.upress.link.

DATA DISCLOSURE IN CERTAIN INSTANCES

Shupperz may disclose Personal Information (i) as a response to a legal request (such as a court order, search warrant, or subpoena) if we believe that we are required to do so by applicable law; or (ii) when we believe that such disclosure or use is necessary in order to: reveal, prevent and address fraud, intellectual property infringement, piracy, or other illegal activities; enforce this Policy or our Terms of Use, including in order to investigate potential breaches; protect our rights, property or safety, or those of our users or from members of the public from harm, as required or permitted by law; and prevent death or imminent bodily harm. In such events, Shupperz may disclose a name, address, country, phone number, email address and company name as required.

DATA RETENTION 

Shupperz will retain your information only for as long as is necessary for the purposes set out in this Privacy Policy, for as long as your account is active, or as needed to provide You the Shupperz Services. If you no longer want Shupperz to use your information to provide you Services, you may close your account. Shupperz will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You may inform Shupperz’s of any changes or requests regarding your personal data, and in accordance with our obligations under applicable data protection law, we may update or delete your personal data accordingly. We’ll respond to your request within a reasonable timeframe.

SHUPPERZ AND MINOR AGE  CHILDREN

Our Services are not directed to children under the age of 18 and children under the age of 18 are not eligible to use Shupperz Services. We do not collect or maintain personal information from children we actually know are under the age of 18. If a child under 18 submits personal information to us and we learn that the personal information is the personal information of a child under 18, we will take steps to remove the personal information from Shupperz databases. If you believe that we might have any personal information from a child under 13, please contact us at please contact us at E-mail: support@shupperz.s308.upress.link

GOVERNING LAW AND JURISDICTION

This Policy shall be governed by the laws of the State of Israel, without respect to its conflict of laws principles. For international claims or actions, You agree to submit to the personal and exclusive jurisdiction of the courts located in Tel Aviv, Israel, and waive any jurisdictional, venue, or inconvenient forum objections to such courts. For actions and claims in the Untied Sates, you agree to submit to the venue and laws of the State of New York

Shupperz Services are controlled and operated from Israel, and we make no representations that they are appropriate or available for use in other locations.

NOTICE TO INTERNATIONAL USERS OF SHUPPERZ ISRAELI BASED STATUS

We are an Israeli private company headquartered in Herzlia, Israel. If you are located outside of Israel, the personal information you provide to us will be transferred to Israel and governed by applicable Israeli laws and regulations and this Privacy Policy. Some of this information may be transferred to, processed and stored by our service providers in other countries. By submitting your personal information, you consent to its transfer to and storage in Israel and other countries designated by us, its governance by Israeli laws and regulations, and its use in accordance with this Privacy Policy.

If you are a Non-Israeli User of the Services, by using the Services and/or providing us with information, you acknowledge and agree that your personal information may be processed for the purposes identified in this Privacy Policy. In addition, your personal information may be processed in the country in which it was collected and in other countries, including the United States, where laws regarding processing of personal information may be less stringent than the laws in your country.

In addition, we may store and process your personal information in the United States and other countries.If you are a resident of the European Union (EU), please be aware that while Shupperz operates a high level of data privacy, this site does not currently offer Services to, or collect data on  permanent EU residents.

ENDNOTES

We reserve the right to discontinue or modify any aspect of the Services at any time. This Policy, together with Shupperz Terms of Use and any other legal notices published by us on our website and in the App, shall constitute the entire agreement between us concerning the Services. If any provision of this Policy is deemed invalid by a court of competent jurisdiction, the invalidity of such provision shall not affect the validity of the remaining provisions of this Policy, which shall remain in full force and effect, provided, however, that in such event this Policy shall be interpreted so as to give effect, to the greatest extent consistent with, and permitted by, applicable law, to the meaning and intention of the excluded provision as determined by such court of competent jurisdiction.

This Privacy Policy is subject to occasional revision, and if we make any material changes in the way we use your personal information, Shupperz will inform you by prominently posting notice of the changes on the Shupperz’s site and/or notify all Shupperz Users by provided email addresses. These changes will be effective immediately for new users of our Service. Please note that at all times you are responsible for updating your personal information to provide us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice. If you do not wish to permit changes in our use of your personal information, you must notify us prior to the effective date of the changes that you wish to deactivate your Account with us. Continued use of our Services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes

Thank you and Happy Shupping.

This Shupperz Privacy Policy last update February 2018

 

SHUPPERZ LTD. TERMS OF USE

Shupperz Ltd., is an Israeli based Company operating in the United States of America as Shupperz Inc., a New York Corporation (hereinafter “Shupperz”). Shupperz operates using both a website (the “Site”) located at www.shupperz.com and a mobile application (the “App” together the “Platform”).  These Terms of Use (the “Terms,” in short) govern your (“You” or “Your”) access to and use of this Platform. In order to use and participate in the Platform you must read these Terms and indicate that you understand and accept all of the terms and conditions herein. If you do not agree to the Terms discussed herein, or if you feel you are unable to comply with your duties as one or more of a social networker, buyer or seller of goods under these Terms as well as your applicable legal obligations, you cannot use this Platform. This Agreement and all policies and additional terms posted on and in our Site, App, Platform and the Shupperz collected services (collectively “Services”) set out the terms on which Shupperz offers you access to and use of the Services. All App, mobile device and Platform terms are incorporated into this one User Agreement. You agree to comply with all of the Terms of this User Agreement when accessing or using the Shupperz Services.

If the Shupperz team believes you are abusing the Platform and/or the Services in any way, Shupperz may, in its sole discretion and without limiting other remedies, limit, suspend, or terminate your User account(s) and access to our Services, delay or remove Your content, remove any special “Shupper” status associated with your account(s) and take technical and/or legal steps to prevent You from using Shupperz Services. If we believe you are violating the law, you may be subject to a range of actions, including limits on your transaction privileges, restrictions on store or product listings and account features, or suspension of Your account, application of fees, and recovery of expenses for policy monitoring and enforcement. Shupperz reserves the right in its sole discretion to cancel unconfirmed accounts or accounts that have been inactive for a long time or modify or discontinue Shupperz Services. Additionally, we reserve the right to refuse or terminate all or part of our Services to anyone for any reason in our sole discretion.

 

The Shupperz Platform

Shupperz is a unique social network-based marketplace that allows Users to arrange for the purchase of personal shopping items sourced by vetted “Shuppers” who can personally attend special sales, outlet mall, shop at featured stores and search out unique and personalized items. If you agree on the terms of a Transaction with a Shupper, you and the Shupper enter into a Transaction agreement directly between the two of you. Any terms of such agreement may not conflict with these Terms. The Platform only enables connections between Users and Shuppers in order to communicate and carry out Transactions. The actual contract for sale is directly between the selling Shupper and the User buyer. Shuppers can also be User- Buyers themselves. Shupperz can provide pricing, shipping, listing, sourcing, and other guidance in our Services, such guidance is solely informational and does not make Shupperz a party to the transaction. Shupperz is a network provider off shopping “tools” to facilitate the purchase of unique goods in an international community of buyers and seller. may decide to follow it or not. Also, while we may help facilitate the resolution of disputes between Users and Shuppers, Shupperz cannot and does not guarantee: the existence, quality, safety or legality of items advertised; the truth or accuracy of content or listings; the ability of Shuppers to sell items; the ability of buyers to pay for items; or that a User or Shupper will actually complete a transaction or return an item.

Ten Rules when using the Shupperz Platform and Applications

To sign up as a User or a Shupper on the Platform, you need to create an account on the Application. Here are a few rules about accounts on Shupperz:

  1. You must be 18 or older to register on our Platform as a Shupper or a User. If you are under eighteen years of age, you must have parental consent to conduct a transaction on Shupperz.
  2. When registering on the Shupperz’s Platform, please provide accurate information about yourself. You may not use false information or impersonate another person or company through your account. You may not transfer your account to anyone else. It is your sole responsibility to ensure that the contact information in your Shupperz account is current and accurate. Changes to your contact information can be made through the Platform.
  3. If you are asked to create a username for your profile, please do not choose a username that is offensive, vulgar, or infringes someone’s intellectual property rights. Please comply with all applicable laws in connection with your use of the Platform. This includes any privacy laws, intellectual property laws, export control laws, tax laws, and regulatory requirements that may apply to you; please provide accurate information to us and update it as necessary; and act honestly and in good faith. In connection with using Shupperz, do not: post, list or upload content or items in inappropriate categories or areas on our sites; breach or circumvent any laws, third-party rights or our systems, policies, or determinations of your account status; post false, inaccurate, misleading, deceptive, defamatory, or libelous content; constitute infringement are reproducing, performing, displaying, distributing, copying, reverse engineering, decompiling, disassembling, or preparing derivative works from content that belongs to Shupperz. Do not distribute or post spam on the Shupperz Platform, creates unsolicited or bulk electronic communications, chain letters, or pyramid schemes; distribute viruses or any other technologies that may harm the Shupperz Platform or its Application(s)  or the interests or property of Shupperz Users; use any robot, spider, scraper, data mining program, data gathering and extraction tools, or other automated means to access Shupperz for any purpose. In general, please respect the copyright, trademark, patent, data and database, and/or other intellectual property rights that belong to or are licensed to Shupperz.
  4. You may connect to Shupperz with third-party services approved by us (e.g., Facebook or Twitter) and if so, you give us permission to access and use your information from that service as permitted by that service, and to store your log-in information for that service as set out in our Privacy Policy.
  5. You are solely responsible for any activity on your account. If you’re sharing an account with other people, then the person whose billing information is on the account will ultimately be responsible for all activity. You should commit fraud, theft or any other crimes against Shupperz Inc, another Shupper or a Third Party. You may not defame, stalk, bully, abuse, threaten, harass, abuse, intimidate, harm another person or engage in any other predatory behavior, including sending unwelcome communications to others. You may not duplicate, license, sublicense, publish, broadcast, transmit, distribute, perform, display, sell, rebrand, or otherwise transfer content or information found in the Platform (excluding any pictures, videos, audio, reviews and other text, or other files that you upload onto the Platform (together “Your Content“)) except as permitted in these Terms, or as expressly authorized by Shupperz.
  6. You are solely responsible for any activity on your account, so it’s important to keep your account password secure. You may not assign your account, username or password to another User or Shupper. You may not authorize others to use your account, and you may not assign or otherwise transfer your account to any other person or entity.
  7. Shuppers are responsible for the accuracy and content of the listing and items offered and agreed upon between a Shupper and a Buyer.
  8. Shupperz reserves the right to revise or remove content that violates any of Shupperz policies. Shupperz may also revise product data associated with any Shuppers or featured Store offering to supplement, remove, or correct information. Shupperz will, at their discretion provide Users and Shuppers with recommendations to consider when creating your store pages and listings of products. Shuppers agree that Shupperz may use and display the sales and performance data history of individual listings and compare those results to those of other Shuppers.
  9. Users are responsible for reading the full item description and communicating with their Shupper before making a commitment to buy a product for a price certain to include applicable taxes and shipping charges. Users enter into a legally binding contract to purchase an item when you commit to buy an item form a Shupper. Shupperz does not transfer legal ownership of items from the seller to the buyer under the Uniform Commercial Code, the transaction is between the User and the Shupper or featured Store on the Platform.
  10. Shupperz deals mainly with international Shupper-Sellers and User-Buyers. The Platform may offer tools to assist international transactions, such as language translators, local currency conversion and international shipping calculators. However, it is the Shupper and the User who are ultimately responsible for complying with all laws and regulations applicable to the international sale, purchase, and shipment of items.

Payment & Shipments

To safeguard the interests of all Shuppers, it is not permitted to sell or purchase an item by making direct arrangements with the Buyer to use a payment method other than the approved methods available through the Platform. Please note that selling or purchasing an item in any other way is a breach of these Terms and can result in, among other things, suspension or termination of your account.

Shupperz partners with PayPal to facilitate card payments and other payments and the disbursement of funds. PayPal is a third-party service provided by PayPal Holdings, Inc. and is subject to this PayPal User Agreement.

Shuppers are required to register with PayPal, agree to terms of service of PayPal and go through a vetting process at the request of PayPal to set up their PayPal account. Please note that Shupperz is not a party to the agreement with PayPal and that Shupperz has no obligations or liability to any Shupper under the agreement with PayPal. PayPal Amy enforce their own dispute resolution for payment issues conducted through PayPal.

At Shupperz, we facilitate the product drop off by the Shupper and partner with a shipping partner that will get the Buyer their item within twenty-one (21) Business days from the time that the transaction code is entered on the Shupperz platform confirming the completed transaction. Please keep in mind that if your ordered from a shupper an online package the 21 business days count begins onlu when the items reach the shupper and NOT when you finalize the purcahse. Additional information about shipping, including Shupperz policies on returns, the handling of lost, damaged, and undeliverable items and the resolution of claims between Shuppers and Buyer can be found on the Shupperz FAQ policy pages including a list of items that cannot be shipped using the Shupperz Platform (INSERT LINK and put no ship list there).

 

Returned Products

In General, Shuppers may return any item subject to the return policy of the retailer from which the item was purchased. Please note that Shupperz has no obligations or liability to any Shupper in relation to any return policy (if any) and we advise you to carefully review the return policy and inform your User-Buyer of the return policy before placing an order.

 

Cancellation of a Purchase Request

Shuppers may request cancellation of a Transaction so long as a Purchase Confirmation has yet to be provided. After Purchase Confirmation, the applicable return policy shall apply.

More Information about the Use of Your Content on the Shupperz Platform

You understand that you are solely responsible for Your Content. You represent that you have all necessary rights to Your Content and that you’re not infringing or violating any third party’s rights by posting it. When providing content using the Shupperz, you grant Shupperz a non-exclusive, worldwide, perpetual, irrevocable, royalty-free, sub-licensable (through multiple tiers) right to exercise any and all Intellectual Property Rights you have in that content in connection with our provision, expansion, and promotion of the Platform, in any media known now or developed in the future. To the fullest extent permitted under applicable law, you waive your right to enforce against Shupperz, our assignees, our sub-licensees, and their assignees your Intellectual Property Rights in that content in connection with our, those assignees’, and those sub-licensees’ use of that content in connection with our provision, expansion, and promotion of the Services.

Further, You represent and warrant that use of any such content (including derivative works) by Shupperz, our Users, or others who contract with us, and in compliance with this Terms of  Use Agreement, does not and will not infringe any Intellectual Property Rights of any third party. Shupperz takes no responsibility and assumes no liability for any content provided by you or any third party.

Shupperz has great respect for intellectual property rights and is committed to following appropriate legal procedures to remove infringing content from the Platform. If Your Content infringes another person’s intellectual property, we will remove it if we receive proper notice, and will notify you if that occurs.

Shupperz reserves the right and sole discretion, but not the obligation – to monitor, censor, edit, modify, delete, and/or remove any and all content posted on the Platform (including Your Content, and including your communications with other Shuppers) at any time and for any reason. Without limiting the foregoing, we have the right – but not the obligation – to delete any content, including any listing of an item, that we believe, in our sole discretion, does or may violate these Terms, our policies or any law.  When we remove content from the Platform, it may continue to be stored by us, but may not be retrievable without a valid court order. Consequently, we encourage you to maintain your own backup of Your Content.

Shupperz encourage You to let us know your suggestions and ideas. They can help us improve your experience and our Platform. Any unsolicited ideas or other materials you submit to us (not including Your Content) are considered non-confidential and non-proprietary to you. Once Again, you grant Shupperz a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use and publish those ideas and materials for any purpose, without compensation to you.

 

Feedback and Reviews on the Platform

The Platform may host content generated by Shuppers relating to reviews and ratings of individual Shuppers (“Feedback”). Such Feedback is such Shupper’s opinion and not the opinion of Shupperz Inc. or Shupperz Ltd, has not been verified or approved by Shupperz, and each Shupper should undertake their own research to be satisfied that a specific Shupper is the right person for a Transaction. You agree that Shupperz is not liable for any Feedback or other user generated content or reviews of other Shuppers content, pages or stores.  Shupperz encourages each Shupper to give objective, constructive and honest Feedback about the other Shuppers with whom they have transacted. Shupperz does not investigate any remarks posted by Shuppers for accuracy or reliability but may do so at its sole discretion if a Shupper requests that Shupperz do so.

 

 

Termination of Your Account on Shupperz

 

You may terminate your account with Shupperz at any time through your account settings. Terminating your account will not affect any outstanding obligations you might have towards us, PayPal or another Shupper – that means you’ll still have to pay any open bills or ship an item you purchased for a Global Shupper. Also, some of Your Content that you posted through the Platform prior to termination may still be available.

 

Shupperz may terminate or suspend your account (and any related accounts) and your access to the Platform at any time, for any reason, and without advance notice. If we do so, you may not continue to use our Platform, neither as a Shupper nor as a User-Buyer. Shupperz may refuse service to anyone, at any time, for any reason.

If You or Shupperz terminate your account, you may lose any information associated with your account, including Your Content.

 

Disputes

Venue/Jurisdiction/choice of Law

These Terms are governed for Shupperz Inc. by the laws of the State of New York, without regard to any conflict of laws rules or principles. You agree to submit to the venue and jurisdiction of the New York courts. Shupperz’s failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. Notices required to be given to you by Shupperz may be delivered by electronic mail to the address provided during the creation of your Account. These Terms constitute the entire agreement between Shupperz and yourself regarding the Service and supersede and replace any prior agreements you and Shupperz might have regarding the Service. Shupperz may revise these Terms from time to time without notice to you. By continuing to access or use our Service after those revisions become effective, you agree to be bound by the revised terms.

Any dispute with Shupperz Inc. or claim relating in any way to your use of the Service will be first attempted to be resolved by binding confidential arbitration, rather than in court. The Federal Arbitration Act and federal arbitration law apply to these Terms. If you are a foreign User, then Shupperz will abide by International Arbitration dispute resolution that can be conducted by digital means and does not require a presence in an international forum.

There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages) and must these Terms as a court would.

It is agreed that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration Shupperz and you each waive any right to a jury trial. It is further agreed that you may not bring suit in court to enjoin infringement or other misuse of intellectual property rights.

If You are making a claim against Shupperz Ltd. And are unable to resolve a dispute through informal negotiations, all claims arising from or relating to these Terms and/or the use of the Platform, shall be finally and exclusively resolved by a sole arbitrator, who shall be nominated by the parties. In the event that we cannot agree on his or her identity, or where he or she does not agree to, or cannot, or does not wish to act as an arbitrator, the choice of arbitrator shall be determined by the head of the Israeli Bar Association. The seat and place of the arbitration shall be Tel Aviv – Yaffo, Israel. The language of the arbitration shall be English. The arbitrator shall set forth the reasons for the award in writing. This arbitration clause shall be treated as an arbitration contract between you and us for all intents and purposes and the provisions of the Israeli Arbitration Law of 1968 (the “Arbitration Law“) shall be applied to the arbitration proceedings and the arbitrator unless the parties to such arbitration proceedings expressly agree to the contrary. The arbitrator shall not be subject to the rules or regulation of any substantive law (Israeli or foreign) and shall not be subject to any evidence rules or regulations and the procedures rules and regulations. Any of the parties to the arbitration proceedings shall be entitled to request to appeal any arbitration ruling given by the arbitrator before a duly authorized court in Tel Aviv exclusively, if that party believes that the arbitrator has made a basic error in the application of the law that could result in a miscarriage of justice. The appeal process and procedures shall be governed by Section 29B of the Arbitration Law. The Arbitrator shall be required to give reasons for his ruling and his decisions, and he shall record the main points said by the parties, their representatives and the Arbitrator himself or herself, in the course of the arbitration. The arbitrator’s fees shall be paid by the parties to the arbitration proceedings, shared equally between them, unless the Arbitrator rules otherwise. The arbitration proceedings (including any appeal and interim proceedings), their subject matter (the underlying dispute) and their results (including the arbitrator’s decision and the decision in any appeal) shall, to the extent permissible under law, be kept under strict confidentiality (bearing in mind the damages which a party may incur as a result of any breach of such undertaking).

 

Release

If you have a dispute with one or more Shupper(s) or User(s), you release Shupperz (and our affiliates and subsidiaries, and our and their respective officers, directors, employees and agents) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes. In entering into this release, you expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.

Indemnity

You will indemnify and hold Shupperz (including our affiliates and subsidiaries, as well as our and their respective officers, directors, employees, agents) harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of this User Agreement, your improper use of Shupperz’s Services or your breach of any law or the rights of a third party.

Disclaimers

ACCESS TO THE SERVICE AND THE INFORMATION CONTAINED THEREIN IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, SHUPPERZ DISCLAIMS ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, SHUPPERZ DOES NOT WARRANT THAT ACCESS TO THE PLATFORM WILL BE UNINTERRUPTED OR ERROR-FREE, OR THAT DEFECTS, IF ANY, WILL BE CORRECTED; NOR DOES SHUPPERZ MAKE ANY REPRESENTATIONS ABOUT THE ACCURACY, RELIABILITY, CURRENCY, QUALITY, COMPLETENESS, USEFULNESS, PERFORMANCE, SECURITY, LEGALITY OR SUITABILITY OF THE SHUPPERZ SERVICES OR ANY OF THE INFORMATION CONTAINED THEREIN. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SERVICE AND YOUR RELIANCE UPON ANY OF ITS CONTENTS IS AT YOUR SOLE RISK.

YOU SHALL BE SOLELY AND FULLY RESPONSIBLE FOR ANY DAMAGE TO THE SERVICE OR ANY COMPUTER SYSTEM, ANY LOSS OF DATA, OR ANY IMPROPER USE OR DISCLOSURE OF INFORMATION ON THE SERVICE CAUSED BY YOU OR ANY PERSON USING YOUR USERNAME OR PASSWORD. SHUPPERZ CANNOT AND DOES NOT ASSUME ANY RESPONSIBILITY FOR ANY LOSS, DAMAGES OR LIABILITIES ARISING FROM THE FAILURE OF ANY TELECOMMUNICATIONS INFRASTRUCTURE, OR THE INTERNET OR FOR YOUR MISUSE OF ANY PROTECTED HEALTH INFORMATION, ADVICE, IDEAS, INFORMATION, INSTRUCTIONS OR GUIDELINES ACCESSED THROUGH THE SERVICE.

Limitations of Liability

IN THE EVENT OF ANY PROBLEM WITH THE SERVICE OR ANY OF ITS CONTENT, YOU AGREE THAT YOUR SOLE REMEDY IS TO CEASE USING THE SERVICE. UNDER NO CIRCUMSTANCES SHALL SHUPPERZ, ANY SHUPPERZ LICENSOR OR SUPPLIER, OR ANY THIRD PARTY WHO PROMOTES THE SERVICE OR PROVIDES YOU WITH A LINK TO THE SERVICE BE LIABLE IN ANY WAY FOR YOUR USE OF THE SERVICE OR ANY OF ITS CONTENT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, ANY INFRINGEMENT BY ANY CONTENT OF THE INTELLECTUAL PROPERTY RIGHTS OR OTHER RIGHTS OF THIRD PARTIES, OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT.

UNDER NO CIRCUMSTANCES SHALL SHUPPERZ, ITS LICENSORS OR SUPPLIERS OR ANY THIRD PARTY WHO PROMOTES THE SERVICE OR PROVIDES YOU WITH A LINK TO THE SERVICE, BE LIABLE FOR ANY PUNITIVE, EXEMPLARY, CONSEQUENTIAL, INCIDENTAL, INDIRECT OR SPECIAL DAMAGES (INCLUDING, WITHOUT LIMITATION, ANY PERSONAL INJURY, LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR COMPUTER OR OTHERWISE) ARISING FROM OR IN CONNECTION WITH YOUR USE OF THE SERVICE, WHETHER UNDER A THEORY OF BREACH OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, MALPRACTICE OR OTHERWISE, EVEN IF SHUPPERZ OR THEY HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Some jurisdictions do not allow the exclusion of certain warranties or the exclusion or limitation of liability for consequential or incidental damages, so the limitations above may not apply to you.

  

Hyperlinks

Any link (including a hyperlink, button or referral device of any kind) used in the Service is provided for your use and convenience. The appearance of a link does not constitute an endorsement, recommendation or certification by Shupperz, nor should the presence of a link in any way be construed as a suggestion that any third-party website has any relationship to Shupperz. Shupperz does not endorse the content on any third-party websites. Shupperz is not responsible for the content of linked third-party websites or third-party advertisements and does not make any representations regarding its content or accuracy. Shupperz does not knowingly link to websites that may infringe on valid and existing trademarks, service marks, copyrights or patents. Your use of third-party websites is at your own risk and subject to the terms and conditions of use for such websites.

 

Last Words

You may only use the Shupperz Platform subject to these Terms. You may download or print a copy of any information provided by Shupperz for your personal use only. Any other use in downloading or printing a copy of any information provided by Shupperz is expressly prohibited by Shupperz. If any part of the Terms is found to be unenforceable, that part will be limited to the minimum extent necessary so that the Terms will otherwise remain in full force and effect. Our failure to enforce any part of the Terms is not a waiver of our right to later enforce that or any other part of the Terms. We may assign any of our rights and obligations under the Terms.

Shupperz may update, modify or interrupt the Platform. Shupperz may need to update, reset, stop offering and/or supporting a part of the Platform, or a feature relating to the Platform. We will attempt to provide prior notice of such interruptions, delays or errors but cannot guarantee that such notice will be provided. Such changes to the Platform may affect your past activities on the Platform, features that you use and Your Content. Once we have made changes to the Platform, your continued use of the Platform will show that you have accepted any changes to the Platform. You are always free to stop using the Platform or deactivate your Account.

Shupperz may discontinue the Platform. We reserve the right to change, suspend or discontinue any part of our Platform at any time, for any reason. We will not be liable to you for the effect that any changes to the Platform may have on you, including your income or your ability to generate revenue through the Platform

Shupperz may update these Terms from time to time. If we believe that the changes are material, we are going to inform you by doing one (or more) of the following: (1) post the changes through the Platform or (2) send you an email or message about the changes. That way you can decide whether you want to continue using the Platform. Changes will be effective upon the posting of the changes. You are responsible for reviewing and becoming familiar with any changes. Your use of the Platform following the changes constitutes your acceptance of the updated Terms.

 

PROHIBITED ITEMS

Last updated 08 June 2017.

ALCOHOL:

Alcohol products

ANIMALS AND ANIMALS’ ORGANS; HUMAN REMAINS:

Any part, pelt or skin from endangered animals, or items made from cat and dog parts or pelts

Ivory items and ivory derivatives

Examples of prohibited items include, but are not limited to: organs, bone, blood, waste, sperm, and eggs.

COUNTERFEIT ITEMS, REPLICAS AND UNAUTHORIZED COPIES:

Counterfeits, fakes, or unauthorized replicas or copies (for example a bag bearing the Gucci® name or logo that wasn’t made by Gucci)

Products made available by digital download: Shupperz Ltd. prohibits the listing of products that are made available by digital download, including “codes” that can be used to access content on other websites or platforms

Any product that has been illegally replicated, reproduced or manufactured is prohibited

DATA BANKS, MAILING LIST AND PERSONAL INFORMATION:

Data banks

Mailing lists

Personal information

DRUGS AND DRUG PARAPHERNALIA:

Narcotics, steroids, and other controlled substances

Prescription drugs and over-the-counter drugs and certain herbal substances, including substances used for recreational and medicinal purposes, regardless of their legality.

Drug paraphernalia, including, for example: items with a carburetor; slides and/or items with a slide; bongs and bubblers; vaporizers and their components.

Medical drugs and pharmaceuticals.

FIREARMS, WEAPONS AND MILITARY ITEMS:

Any firearms, weapons and military items, regardless of their functionality, construction date or of their being collectibles

The term “firearm” indicates all the parts constituting a firearm, a sporting gun, all types of collectible, vintage, antique and by signaling guns

Parts of firearms (ammunitions included)

Kit for the construction of firearms

Firearms replicas

All blade weapons, knives and sharp instruments (for example: kitchen knives, fishing and scuba knives, blackjacks, clubs, brass knuckles, switchblades and swords of all kind)

Pneumatic spear guns

FIREWORKS AND KIT FOR THEIR IMPLEMENTATION:

Any fireworks, even those available in high street stores

Kit for firework implementation.

GOODS FROM EMBARGOED COUNTRIES:

To the extent permitted by applicable law at the time of sale in the registered user’s country of residence and/or domicile.

HAZARDOUS MATERIALS:

For health and safety reasons, most hazardous materials (this includes but are not limited to fire extinguishers, radioactive materials, flammable gases and solids and toxic substances) can’t be listed on Shupperz Ltd.

MEDICAL DEVICES AND MEDICINES:

All medical devices (prescription and over-the counter medical devices).

All medical and medicinal products (prescription and over-the counter medical devices).

OBSCENE OR OFFENSIVE MATERIAL:

All material offensive to public morals such as for example pornographic material, any material representing or describing pedopornography, bestiality, necrophilia, coprophilia, rape, incest in all sort of publications, films, and other recordings.

All items promoting or celebrating hatred, violence, racial, sexual and/or religious intolerance.

Items supporting organizations related to these ideologies.

Shupperz Ltd. reserves the right to determine the appropriateness of listings posted to our Platform.

PEDOPORNOGRAPHY:

All material with either implicit or explicit reference to pedopornography, including all forms of erotic art that include minors.

PLANTS, PLANT MATERIAL AND SEED:

Any plants, plant material and seed.

TOBACCO:

Tobacco and its derivatives

Tobacco products packaged in classic packaging

Cigars in cellophane wrapping

TV DE-SCRAMBLERS:

Any TV DE-scramblers.

PROHIBITED ITEMS

Last updated 08 June 2017.

  1. ALCOHOL:
  1. Alcohol products
    1. ANIMALS AND ANIMALS’ ORGANS; HUMAN REMAINS:
    2. Any part, pelt or skin from endangered animals, or items made from cat and dog parts or pelts
    3. Ivory items and ivory derivatives
    4. Examples of prohibited items include, but are not limited to: organs, bone, blood, waste, sperm, and eggs.
    5. COUNTERFEIT ITEMS, REPLICAS AND UNAUTHORIZED COPIES:
  2. Counterfeits, fakes, or unauthorised replicas or copies (for example a bag bearing the Gucci® name or logo that wasn’t made by Gucci)
  3. Products made available by digital download: Shupperz Ltd. prohibits the listing of products that are made available by digital download, including “codes” that can be used to access content on other websites or platforms
  4. Any product that has been illegally replicated, reproduced or manufactured is prohibited
    1. DATA BANKS, MAILING LIST AND PERSONAL INFORMATION:
  5. Data banks
  6. Mailing lists
  7. Personal information
    1. DRUGS AND DRUG PARAPHERNALIA:
  8. Narcotics, steroids, and other controlled substances
  9. Prescription drugs and over-the-counter drugs Drugs and certain herbal substances, including substances used for recreational and medicinal purposes, regardless of their legality.
  10. Drug paraphernalia, including, for example: items with a carburetor; slides and/or items with a slide; bongs and bubblers; vaporizers and their components.
  11. Medical drugs and pharmaceuticals.
    1. FIREARMS, WEAPONS AND MILITARY ITEMS:
  12. Any firearms, weapons and military items, regardless of their functionality, construction date or of their being collectibles
  13. The term “firearm” indicates all the parts constituting a firearm, a sporting gun, all types of collectible, vintage, antique and by signalling guns
  14. Parts of firearms (ammunitions included)
  15. Kit for the construction of firearms
  16. Firearms replicas
  17. All blade weapons, knives and sharp instruments (for example: kitchen knives, fishing and scuba knives, blackjacks, clubs, brass knuckles, switchblades and swords of all kind)
  18. Pneumatic spearguns
    1. FIREWORKS AND KIT FOR THEIR IMPLEMENTATION:
  19. Any fireworks, even those available in high street stores
  20. Kit for firework implementation.
    1. GOODS FROM EMBARGOED COUNTRIES:
  21. To the extent permitted by applicable law at the time of sale in the registered user’s country of residence and/or domicile.
    1. HAZARDOUS MATERIALS:
  22. For health and safety reasons, most hazardous materials (this includes but are not limited to fire extinguishers, radioactive materials, flammable gases and solids and toxic substances) can’t be listed on Shupperz Ltd.
    1. MEDICAL DEVICES AND MEDICINES:
  23. All medical devices (prescription and over-the counter medical devices).
  24. All medical and medicinal products (prescription and over-the counter medical devices).
    1. OBSCENE OR OFFENSIVE MATERIAL:
  25. All material offensive to public morals such as for example pornographic material, any material representing or describing pedopornography, bestiality, necrophilia, coprophilia, rape, incest in all sort of publications, films, and other recordings.
  26. All items promoting or celebrating hatred, violence, racial, sexual and/or religious intolerance.
  27. Items supporting organizations related to these ideologies.
  28. Shupperz Ltd. reserves the right to determine the appropriateness of listings posted to our Platform.
    1. PEDOPORNOGRAPHY:

All material with either implicit or explicit reference to pedopornography, including all forms of erotic art that include minors.

  1. PLANTS, PLANT MATERIAL AND SEED:

Any plants, plant material and seed.

  • TOBACCO:
  1. Tobacco and its derivatives
  2. Tobacco products packaged in classic packaging
  3. Cigars in cellophane wrapping
    • TV DE-SCRAMBLERS:

Any TV DE-scramblers.